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Hello new and faithful readers alike!

Unfortunately our July profile featuring Patricia McNeill has been delayed. We expect it to be published in the next few days, and we’ll notify you as soon as it becomes available.

In the meantime, check out Bill Kappele’s new article for Quality Magazine, available here:


The article describes the costs and drawbacks of poor measurement systems and provides fantastic information for those seeking to improve, or ensure the excellence of, their current systems.